Senior User Experience Designer

Senior User Experience Designer

The mission of MIT Open Learning is to transform teaching and learning at MIT and around the globe through the innovative use of digital technologies

The "Engineering & Products" Department at MIT Open Learning is looking for a full time Product Designer to join a team with big ambitions to redefine the use of technology in teaching and learning at MIT and beyond. You will lead the design of some of our flagship products, including MIT OpenCourseWare, MITx Online, MIT xPro, MIT Bootcamps, MIT Open, used by millions of learners and educators worldwide. You will collaborate with key business, academic constituents, and developers to advance projects from concept to completion, design actionable and effective paths for learners and educators, ensure a consistent overall experience, and provide a coherent platform for future enhancements.

Responsibilities:

• Create world-class, user-centered designs through consideration of competitive research, business requirements, customer feedback, and usability study findings. Ensure the experience is usable, useful and desirable, and supports all critical business, brand, and learner/educator goals
• Translate business requirements into use cases and high-level customer experience requirements
• Design the UI architecture, interface, and interaction flow of new and existing web and mobile applications
• Develop conceptual flows, diagrams, wireframes and prototypes to facilitate communication of designs to partners and stakeholders, as well as for gathering user feedback
• Engage in usability testing and incorporate user preferences and usability findings into designs

Qualifications:

• 5+ years’ experience designing complex software products for web and mobile
• Strong portfolio of work showing interaction and visual design artifacts such as high-fidelity wireframes, screen comps, functional prototypes, and design patterns
• Experience creating accessible designs (WCAG 2.0 AA) is highly preferred
• Ability to prioritize and adhere to deadlines while managing multiple projects
• Experience using qualitative user research methods
• Self-sufficient, detail oriented, and comfortable with ambiguity
• Ability to communicate clearly, persuasively, and diplomatically to a wide range of audiences
• Ability to work in a dynamic, fast-paced, changing business environment
• Degree in human factors, interaction design or a related field is preferred
• Ability to present work face-to-face as well as remotely

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• UI: 1 year (Preferred)
• UX: 1 year (Preferred)

Work Location: Hybrid in Cambridge, MA 02139